Effective empowerment Are you really empowering your team to fulfil their potential? Empowering staff can unlock many benefits in organisations, but is only acheived with a clear culture, working values and clarity of expectations from leaders and staff. Every...
Customer service can be your differentiator. This story, recounted by US industrialist, Harvey Mackay, illustrates the point perfectly, and the benefits of offering great service Learn More Customer Service - It's Your Choice No one can make you serve customers well....
