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Times, they are a changin’, and so are your customers…is there still room for basic business values?

by Ian | Apr 4, 2017 | Business, Business management, Change management, Communications, Customer service

In a recent article I read by PWC, they refer to the current generation as digital natives – i.e. people bought up with computers. As a father of two, who are rapidly becoming more dexterous on the keyboard than myself, this got me thinking. Today they are...

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